Legal & Compliance

Terms & Conditions

Last Updated: September 2024

Store Guidelines

Please Read These Terms Carefully

By accessing or ordering from Alzair Dates & Dry Fruits, you agree to comply with our store policies, ordering procedures, and service terms.

1. Acceptance of Terms

Welcome to Alzair Dates Dry Fruits. By accessing our website, browsing our product catalog, or placing an order, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

2. Product Information & Availability

We strive to display our dates, laddus, stuffed dates, date bites, and luxury gift boxes as accurately as possible. However, because our products are 100% natural and handcrafted, slight variations in size, color, texture, and natural moisture may occur. All orders are subject to product availability.

3. Pricing & Payment Terms

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to revise prices, discounts, and promotional offers at any time without prior notice. Payments can be made via UPI, Debit/Credit Cards, Net Banking, or Cash on Delivery (COD).

4. Orders & Delivery

Upon placing an order, you will receive an order confirmation notification. We partner with reliable courier partners to ensure timely delivery across India. Standard delivery typically takes 3-7 business days depending on your location. Delivery timelines may vary due to weather, festive rush, or unforeseen logistical delays.

5. Quality & Freshness Guarantee

Alzair guarantees the authenticity, purity, and hygienic packing of every single product. All our Arabian dates and dry fruits undergo strict quality checks before dispatch to preserve optimal taste, nutrition, and natural freshness.

6. Intellectual Property Rights

All content on this website, including logos, graphics, product photographs, text, designs, brand marks, and digital assets, is the exclusive intellectual property of Alzair Dates Dry Fruits and is protected under applicable copyright and trademark laws. Unauthorized reproduction is prohibited.

7. Limitation of Liability

Alzair Dates Dry Fruits shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. In any event, our total liability shall not exceed the purchase price of the specific product in dispute.

8. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of or related to our services shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

9. Amendments to Terms

We reserve the right to modify, update, or replace these Terms and Conditions at our sole discretion. Any changes will become effective immediately upon posting to this page. Continued use of our website constitutes your acceptance of the revised terms.

10. Contact & Customer Support

For any questions, clarifications, or feedback regarding these Terms and Conditions, please reach out to us at alzairdates@gmail.com or call +91 7052375313. Our customer care team is available Monday through Saturday from 9:00 AM to 7:00 PM.

© 2024 Alzair Dates Dry Fruits. All rights reserved. For business or legal inquiries, email us at alzairdates@gmail.com.